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Changing Conference Settings
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- How can I change the default settings for my conference calls?
- Can I turn off the name announcements for people entering my conference call?
- I would like a personalised prompt (e.g Welcome to My Company) for my conference calls. Is this possible?
- How do I know that my conference call is secure?
- How can I find out who joined my conference call?
1. How can I change the default settings for my conference calls?
In order to change the default settings you need to login to the Customer Portal and go to Audio Conferencing then Conference Options.
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2. Can I turn off the name announcements for people entering my conference call?
Yes log into the Customer Portal, go to Audio Conferencing and then Conference Options. You can then turn off the name recording function.
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3. I would like a personalised prompt (e.g Welcome to My Company) for my conference calls. Is this possible?
We can arrange this for you. Please contact your Account Manager with your requirements and for details of pricing.
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4. How do I know that my conference call is secure?
There are a number of facilities you can use to ensure that your Conference is private. These include being able to lock your conference and implement a roll call of the participants.
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5. How can I find out who joined my conference call?
During the conference, the host can press #1 to listen to a roll call of attendees. Whilst we are not able to capture and report on participants names on a normal automated conference call, participants telephone numbers are captured (as long as their number is not withheld). These will appear on the detail of your conference report, which can be viewed on the Customer Portal. If you require a participant list for your call, please contact us prior to the call so that we can discuss the best way to deal with this for you.
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